C

Cardholder Dispute

Cardholder Dispute:

See “Chargeback.”

Cardholder Bank

Cardholder Bank:

The bank that has issued a bankcard to an individual. The term is frequently used in conjunction with interchange arrangement to identify the card-issuing bank.

Cardholder

Cardholder:

The person to whom a financial transaction card is issued or an additional person authorized to use the card.

Card Verification Value (CVV)

Card Verification Value (CVV):

A unique value calculated from the data encoded on the magnetic stripe of a VISA card, validating card information during the authorization process.

Card Verification Code (CVC)

Card Verification Code (CVC):

A unique value calculated from the data encoded on the magnetic stripe of a MasterCard card, validating card information during the authorization process.

Card Swipe Authentication Program

Card Swipe Authentication Program:

An Authentication Program that will be supported in the future by the STAR Network for STAR Internet Transactions whereby the Account Holder initiates STAR Internet Transactions using an Account Holding Member issued STAR Card and PIN.

Card Prefix

Card Prefix:

See “PAN Prefix.”

Card Issuer

Card Issuer:

The financial institution or retailer that authorizes the issuance of a card to a consumer (or another organization), and is liable for the use of the card. The issuer retains full authority over the use of the card by the person to whom the card is issued. Any bank or organization that issues, or causes to be issued, bankcards to those who apply for them. Any organization that uses or issues a personal identification number (PIN).

Card Base

Card Base:

A population of cardholders, especially in the context of a single-card family.

Capture Date

Capture Date:

The date on which a transaction is processed by an acquirer.

Capture

Capture:

Converting the authorization amount into a billable transaction record within a batch. Transactions cannot be captured unless previously authorized and the goods or services have been shipped or transmitted to the consumer.

Cancellation Number

Cancellation Number:

A number provided by a hotel/motel to verify a cardholder’s notification to cancel a guaranteed reservation or advance resort deposit.

Call Center

Call Center:

A functional area within an organization or an outsourced, separate facility that exists solely to answer inbound or place outbound telephone calls. Usually refers to a sophisticated voice operations center that provides a full range of high-volume, inbound or outbound call-handling services, including customer support, operator services, directory assistance, multilingual customer support, credit services, card services, inbound and outbound telemarketing, interactive voice response and Web-based services.

Combined Terminated Merchant File CTMF:

Combined Terminated Merchant File CTMF:

Combined Terminated Merchant File.

CARDnet®:

CARDnet®:

A proprietary authorization and draft capture network owned and operated by FDC (also known as the “North Platform”).